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Deepa is very clear in delivering the presentation. She gives me a different perspective to daily email writing at work. It is definitely an eye opener for me.

Good dialogue session between trainer and participants.

The exercises were very helpful. Very encouraging and open to opinion during discussions. Deepa is very professional in her delivery.

The IDAC structure is very helpful. I can now visualize the structure of my letter/email and communicate in a more effective manner.

I have gained a lot of useful information and tips in business writing. Interesting and very informative workshop.